Terms and Conditions of Booking

1. All orders are accepted subject to these terms and conditions and the “FAQs” section of our website and no other terms or representations; by making a booking, Guests agree to this.

2. “We”, “our” and “us” means IP-Config Limited. “Guest” means the person(s) making the booking. “Tent” means a Bell Tent and any other accommodation, as specified on the booking, including their contents.

3. Guests agree, for themselves and on behalf of the other occupants of the Tent they have booked:

● Not to use any lighting, heating, cooking or gas appliances or electric heaters, or any fire, candle or other naked flame.

● When the Tent is unoccupied, to keep it closed, dry and secure and in particular to close any door fastenings.

● Not to tamper with the structure or any part of the equipment and in particular not to affix or suspend any item from the Tent.

● That no smoking is permitted in or within 3 metres of Tents.

● Not to bring animals into Tents.

● To pay us for any damage or excessive soiling to the Tents during the hire period.

4. Unless clearly stated on the booking confirmation the booking of Tents does not include event tickets or entry to any event.

5. Check-in and check-out times will be specified on the booking form or otherwise specified in writing by us. No refunds will be given for earlier check out.

6. Cancellation and refunds:

● Guests may cancel by clear notice in writing (letter or email) to us (see our contact details in 10 below) at any time prior to the booked check-in date. We will refund booking fees, subject to the following deductions, based on the length of notice of cancellation before booked check-in date:

  1. Flexible Cancellation Rate - The guest can cancel free of charge until 2 days before arrival. The guest will be charged the total price if they cancel in the 2 days before arrival.
  2. Non-Refundable Rate - The guest commits to paying the full price and no refund will be made in the event of a cancellation.

● We may cancel for reasons outside our control, including weather, problems with sites, cancellation of events and force majeure. If we cancel, we will refund booking fees in full.

● We will make refunds without undue delay, and not later than 14 days after the day on which we receive notice of cancellation. We will make the refund using the same means of payment as was used for the booking. Apart from the deductions referred to above, no fees will be charges as a result of the refund.

7. Exclusion of liability:

● We will not be responsible for loss or damage to property howsoever caused or for injury to persons unless the injury arose from negligence on our part or our liability cannot lawfully be excluded.

● Guests acknowledge that camping involves exposure to nature, including insects and other wildlife. The design of the Tents helps to keep them at bay, but Guests and other occupants should take sensible precautions and we will not be liable for harm arising from such natural phenomena.

● We will do all we can to provide Tents to the specification on the booking, but where that proves impossible, we will co-operate with Guests to provide an acceptable substitute. If that is not possible, we will refund the booking fee in full and that will be the extent of our liability.

8. The Booking is to be construed in accordance with the laws of England and Wales and any dispute arising hereunder is to be subject to the exclusive jurisdiction of the courts of England and Wales.

IP-Config is registered in England, No. 4847032, VAT No. 983 3831 87

Registered Office: The Folly, Tinwood Lane, Halnaker, Chichester, PO18 0NF

Telephone: +44 (0) 1243 538 858 +44 (0) 7786 540 889

Email: [email protected]

Website Terms of Use

Important Legal Notice

ATTENTION: This legal notice applies to the entire contents of the Website under the domain name www.thegrandfollyhotel.com (Website) and to any correspondence by e-mail between us and you. Please read these terms carefully before using the Website. Using the Website indicates that you accept these terms regardless of whether or not you choose to register with us. If you do not accept these terms, do not use the Website. This notice is issued by IP-Config Limited (Company).

1. Introduction

1.1 You may access most areas of the Website without registering your details with us. Certain areas of the Website are only open to you if you register.

1.2 By accessing any part of the Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave the Website immediately.

1.3 The Company may revise this legal notice at any time by updating this posting. You should check the Website from time to time to review the then current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at the Website.

2. Licence

2.1 You are permitted to print and download extracts from the Website for your own use on the following basis:

(a) no documents or related graphics on the Website are modified in any way;

(b) no graphics on the Website are used separately from the corresponding text; and

(c) the Company’s copyright and trademark notices and this permission notice appear in all copies.

2.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on the Website (including without limitation photographs and graphical images) are owned by the Company or its licensors. For the purposes of this legal notice, any use of extracts from the Website other than in accordance with clause 2.1 for any purpose is prohibited. If you breach any of the terms in this legal notice, your permission to use the Website automatically terminates and you must immediately destroy any downloaded or printed extracts from the Website.

2.3 Subject to clause 2.1, no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without the Company’s prior written permission.

2.4 Any rights not expressly granted in these terms are reserved.

3. Service Access

3.1 While the Company endeavours to ensure that the Website is normally available 24 hours a day, the Company shall not be liable if for any reason the Website is unavailable at any time or for any period.

3.2 Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Company’s control.

4. Visitor Material and Conduct

4.1 Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to the Website shall be considered non-confidential and non-proprietary. The Company shall have no obligations with respect to such material. The Company and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

4.2 You are prohibited from posting or transmitting to or from the Website any material:

(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or

(b) for which you have not obtained all necessary licences and/or approvals; or

(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or

(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

4.3 You may not misuse the Website (including, without limitation, by hacking).

4.4 The Company shall fully co-operate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity or locate anyone posting any material in breach of clause 4.2 or clause 4.3.

5. Links To and From Other Websites

5.1 Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave the Website. The Company has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content or availability. The Company therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.

5.2 If you would like to link to the Website, you may only do so on the basis that you link to, but do not replicate, the home page of the Website, and subject to the following conditions:

(a) you do not remove, distort or otherwise alter the size or appearance of The Grand Folly Hotel logo;

(b) you do not create a frame or any other browser or border environment around the Website;

(c) you do not in any way imply that the Company is endorsing any products or services other than its own;

(d) you do not misrepresent your relationship with the Company nor present any other false information about the Company;

(e) you do not otherwise use any of The Grand Folly Hotel or other trade marks displayed on the Website without express written permission from the Company;

(f) you do not link from a website that is not owned by you; and

(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

5.3 The Company expressly reserves the right to revoke the right granted in clause 5.2 for breach of these terms and to take any action it deems appropriate.

5.4 You shall fully indemnify the Company for any loss or damage suffered by the Company or any of its group companies for breach of clause 5.2.

6. Registration

6.1 Each registration is for a single user only. The Company does not permit you to share your user name and password with any other person nor with multiple users on a network.

6.2 Responsibility for the security of any passwords issued rests with you.

7. Disclaimer

7.1 While the Company endeavours to ensure that the information on the Website is correct, the Company does not warrant the accuracy and completeness of the material on the Website. The Company may make changes to the material on the Website, or to the products and prices described in it, at any time without notice. The material on the Website may be out of date, and the Company makes no commitment to update such material.

7.2 The material on the Website is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, the Company provides you with the Website on the basis that the Company excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for this legal notice, might have effect in relation to the Website.

8. Liability

8.1 The Company, any other party (whether or not involved in creating, producing, maintaining or delivering the Website), and any of the Company’s group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with the Website in any way or in connection with the use, inability to use or the results of use of the Website, any websites linked to the Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Website or your downloading of any material from the Website or any websites linked to the Website.

8.2 Nothing in this legal notice shall exclude or limit the Company’s liability for:

(a) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); or

(b) fraud; or

(c) misrepresentation as to a fundamental matter; or

(d) any liability which cannot be excluded or limited under applicable law.

8.3 If your use of material on the Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

9. Governing Law and Jurisdiction

This legal notice shall be governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.

Issue Date: 1 December 2015

1. All orders are accepted subject to these terms and conditions and the “FAQs” section of our website and no other terms or representations; by making a booking, Guests agree to this.


Competition Terms and Conditions

On completing this page and the qualifying question correctly and clicking ‘submit’, you will be entered into a draw for four nights' accommodation during Goodwood Festival of Speed (29 June – 2 July) for two guests at The Grand Folly Hotel, including breakfast and dinner. No cash alternative will be offered.

The competition is not open to employees of The Grand Folly Hotel or Dennis Publishing. Entry is restricted to entrants of 18 years of age or over. No more than one entry per household. Entries must be received by 18:00 on Friday 2 June.

No responsibility can be accepted for entries lost, or for any technical failure or for any event that may cause the competition to be disrupted or corrupted. Events may occur that render the promotion or the awarding of the prize impossible due to reasons beyond the control of The Grand Folly Hotel, which may at its discretion vary or amend the promotion. The entrant agrees that no liability shall be attached to The Grand Folly Hotel as a result thereof.

If the winner of a competition is unable to take up a prize for any reason, The Grand Folly Hotel reserves the right to award it to an alternative winner, in which case the first winner chosen will not be eligible for any share of the prize whatsoever. The decision of The Grand Folly Hotel is final and it is a condition of entry that the entrant agrees to be bound by these rules whether they be published or not, and that the decisions of The Grand Folly Hotel on any matter whatsoever arising out of or connected with the competition are final.

No correspondence will be entered into and the winners will be notified by post or email on Monday 5 June. Names of winners will be available on receipt of a request enclosing a stamped self-addressed envelope to: The Folly, Tinwood Lane, Halnaker, Chichester, PO18 0NF